Description
Get to the heart of the problem—and move toward a solution.
Recurring problems, confusing explanations, and conversations that go in circles can consume a manager’s time and energy. In The Five-Minute Manager, L. Michael Hall presents a practical approach to focused conversations that uncover what is really going on.
Learn to distinguish a problem from its symptoms, define it clearly, recognize the assumptions and meanings keeping it in place, and ask precise questions that open up new possibilities. Through explanations, examples, and practical tools, the book shows how to translate a change in thinking into purposeful action.
Written primarily for managers and anyone who works with people, it develops useful problem-solving skills without requiring professional coach training. Some problems can be resolved in minutes; others require deeper work. The aim is to develop the skill of recognizing the real issue and responding effectively.
L. Michael Hall, Ph.D. · 2026 · 176 pages · PDF ebook
